Business Telephony, Video & Collaboration


Overview

There is no such thing as a ‘one-size-fits-all’ managed telephony solution or video conferencing and collaboration tool. Every customer’s telephony, video conferencing and collaboration requirements will be influenced by the number of users, where these users work from and how they use their phone, video and collaboration systems. Daraco offers a range of products and solutions that cover all sized organisations.


Hosted PBX Solutions

Our hosted PBX cloud-based Unified Communications (UC) solution is hosted securely in our cloud and removes the need for you to manage and operate PBX hardware systems on your premise. In addition, the architecture also eliminates the need for separate ISDN and fixed-line requirements. The solution provides enterprise-grade UC features, such as reception consoles, IVR message greetings, voice soft clients, all at one low predictable monthly spend. To compliment your implementation, we can also deliver call centre solutions, auto attendants, call recording and more for an integrated experience. Delivered across our private IP network, eliminating the need for physical phone systems at different locations. High-quality handsets are supplied, which simply plug into the local area data network and connect securely back to the hosted PBX in our cloud.


On-premise PBX Solutions

Daraco IT has a long history of deploying and supporting on-premise PBX solutions for our customers using VoIP technology. Partnering with leading technology vendors in Unified Communications such as Digium, Polycom and Microsoft we offer a comprehensive range of collaboration systems and tools that integrate with your existing technology. Whether you are a large enterprise operation or a small to mid-size business, we have the equipment you need at a budget to suit your needs. We can deploy these services either on-site or delivered centrally via our secure cloud to host your core PBX hardware.


Skype for Business Enterprise

Microsoft Skype for Business is an enterprise-grade Unified Communications (UC) platform that can provide your business all the UC features it requires – all delivered from one consistent user experience and interface. It delivers your business voice, video, desktop sharing, instant messaging and presence with full Microsoft product integration such as Office and Calendar integration. Coupled with conference technology integrations, your meeting spaces can be setup with simple yet powerful video and audio conferencing solutions that just work. As a Microsoft certified partner, our team not only has the experience and certifications but also the in-house resources to deliver Skype for Business telephony to our customers.


Video Conferencing Solutions

Video Conferencing (VC) delivers an enriched meeting experience for staff and can significantly reduce travel costs to quickly deliver a strong return on investment. Our solutions utilise High Definition (HD) cameras and conference systems with capabilities to integrate with corporate directories and the public internet for meetings with external parties. We can supply you with all the HD video peripherals that can be plugged into any desktop or conference room environment or with the Daraco IT cloud, video conferencing can be delivered as an accessible online service. We can assist you to choose the right hardware for your boardroom and meeting spaces – we can even show you what it is like to use within our own meeting spaces.


SIP Trunking

SIP Trunking is the simplest and most cost-effective way to connect your existing PBX or Unified Communications system to the public switched telephony network (PSTN). SIP Trunking leverages your WAN or data network to deliver calls to and from the PSTN, alleviating the need to pay for expensive ISDN services. We guide you through the whole process of what you need through to delivery and porting process of any numbers you want to keep. Let us show you how you can save genuine money today.

author

How the cloud
transformed Bardon Produce


Daraco helped us consolidate our previous infrastructure across multiple cloud vendors - saving us money and improving the reliability of our line of business applications. Their team performed this complex transition with minimal interruption to our operations.

Andrew Drummond
Barden Produce

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For over 15 years, our in-house experts have provided friendly, affordable, industry-leading IT solutions across a diverse range of industries.

We'd love to take the time to get to know your needs.

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